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Merlin Software Reviews & Testimonials.

Over the years we’ve worked hard to bring the best possible service and new tools to our customers – by doing so we’ve entered into three partnerships that we believe do just that…

Favourite Features

Charles Watson (Ironmongers) Ltd

 

Favourite Feature

Web API Feature

What do you Like most about the feature?

“I like about this feature how it allows us to be able to directly communicate with the Merlin Software. It works fast and allows us to be able to process lots of things which wouldn’t be possible without it.”

What benefits have you seen to your job role/ business since using the feature?

“Since starting to use the API, we have been able to pull off lots of customised reports. Using PHP, we are able to fetch the exact data we need from the database and display it exactly how we require. This allows a wide range of customizability for us as a company and makes the Merlin experience so much easier.”

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Favourite Features

J.R. Webster & Co. Ltd

 

 

Favourite Feature

Import-Module – Spreadsheets

What do you Like most about the feature?

“The ability to amend bulk stock code data and import back into Merlin.”

What benefits have you seen to your job role/ business since using the feature?

“By importing by bulk, more time has been reallocated to different projects from the time saved. The last operating system was one at a time manual line data adjustment.”

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Favourite Features

Testimonial

Dayla Ltd

Favourite Feature

Routing Module

What do you Like most about the feature?

“As a wholesaler trying to keep thousands of customers stocked & supported, the logistics of distribution are key. We have become totally reliant upon the Merlin Routing Module, it is a fantastic part of the software, functional, easy to use and above all efficient. We can plan orders, staff, vehicles and resources at the click of a button.”

What benefits have you seen to your job role/ business since using the feature?

“Looking back to how we worked before implementing routing, we are amazed at just savings we have seen, Delivery/Load Planning has been reduced by hours each day and the volume of order picking has increased nearly 30% in a day, even with the same number of warehouse staff.”

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Favourite Features

Testimonial

Ashgrove Trading

 

Favourite Feature

Nominal Financial Reporting

What do you Like most about the feature?

“I love the fact that this feature means that the base information keyed into Merlin every day can, without much more input from me, be so smartly pulled together into a meaningful report that can be tailored to suit the particular needs of any business and generated at the press of a button! This makes light work of what would otherwise prove to be a very time-consuming job if attempted manually (or more likely left not done because it’s too much trouble!).”

What benefits have you seen to your job role/ business since using the feature?

“The Financial Reports that Merlin produces have enabled me to provide quicker and more accurate reports to the board resulting in an increased capability achieved to monitor trends in our business whether they be good ones or bad ones. This has been vital in 2019 due to the economic challenges many of us have been facing in business. The capacity to control month-by-month enables me to advise much more readily on GP rates and expenses which, as we all know, can be vital to the profitability and success of any particular financial year.”

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Favourite Features

Testimonial

Abbots (UK) Limited

 

Favourite Feature

Import

What do you Like most about the feature?

“The ability to take a new range of products from a supplier and have it setup and available to our customers within a few hours rather than days on our previous system.”

What benefits have you seen to your job role/ business since using the feature?

“The time-saving in setting up new products and prices. In the previous system, this would have need to be done 1 at a time – even with a copy last function which caused issues with data inaccuracies. Being able to take good quality product data direct from our suppliers and import to the right field on Merlin has saved days of time.”

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Favourite Features

Richard Williams (Deganwy) Ltd

Favourite Feature

Document Manager

What do you Like most about the feature?

“This year we started using the Document Manager module, in a bid to minimise the filing of Purchase Invoices and Delivery Notes and make them more accessible to staff across both branches. It has been a huge success for us as a company and couldn’t be any easier to use either! Within minutes of being scanned in, the documents are all listed against the relevant orders in Merlin for anyone to view.”

What benefits have you seen to your job role/ business since using the feature?

“Not only has this enabled staff at both branches to look back on historical delivery notes/invoices from suppliers instantly within Merlin, we have also been able to use it to scan and store picking lists too. And when it was audit week, our accountants could easily access a bunch of random documents without us or them searching in the filing room for hours!”

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Favourite Features

Testimonial

Jones & Clark Ltd

Favourite Feature

Suggested Purchase Orders

What do you Like most about the feature?

“The speed this loads is brilliant much faster than previously used software from another manufacturer. Easy to use with very good and useful information listed.”

What benefits have you seen to your job role/ business since using the feature?

“Saves such a lot of time than having a manual system. Allows you to assess stock replenishment is required due to sales history.”

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Favourite Features

Testimonial

Keyprint Security

Favourite Feature

Drop Files Here

What do you Like most about the feature?

“The ability to attach (Drop Files Here) emails or any documents to Sales Order.”

What benefits have you seen to your job role/ business since using the feature?

“Original documents from customers can be attached and viewed against an order anytime, saving time to look for them. And we no longer print the original documents which saves us on paper cost and more importantly the environment.”

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Favourite Features

Testimonial

Hughson Brothers

Favourite Feature

Replace Stock Part

What do you Like most about the feature?

“It is a good feature as you can change the stock part and keep stock history.”

What benefits have you seen to your job role/ business since using the feature?

“It has saved myself a lot of time as some supplier change there product codes and the items do not change”

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Favourite Features

Hevey Building Supplies

Favourite Feature

Scheduler

What do you Like most about the feature?

“The ability to have scheduled tasks run and have data sent to me automatically, so that daily/weekly/monthly tasks don’t need any thought at all, the data is just there.”

What benefits have you seen to your job role/ business since using the feature?

“A huge amount of time saved, as well as fewer mistakes as tasks are run the same every time.”

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