Show results for
  • Merlin
  • Software
  • Industry
  • Engineering
  • News
  • Events
  • Vacancies

Testimonials.

Over the years we’ve worked hard to bring the best possible service and new tools to our customers – by doing so we’ve entered into three partnerships that we believe do just that…

Favourite Features

Keyprint Security

Favourite Feature

Drop Files Here

What do you Like most about the feature?

“The ability to attach (Drop Files Here) emails or any documents to Sales Order.”

What benefits have you seen to your job role/ business since using the feature?

“Original documents from customers can be attached and viewed against an order anytime, saving time to look for them. And we no longer print the original documents which saves us on paper cost and more importantly the environment.”

Show More

Favourite Features

Hughson Brothers

Favourite Feature

Replace Stock Part

What do you Like most about the feature?

“It is a good feature as you can change the stock part and keep stock history.”

What benefits have you seen to your job role/ business since using the feature?

“It has saved myself a lot of time as some supplier change there product codes and the items
do not change”

Favourite Features

Dumfries Timber Merchants Limited

Favourite Feature

System Logging

What do you Like most about the feature?

“It is really useful for purchase ledger, particularly when we have a supplier invoice that doesn’t tie-up with the order on the system.”

What benefits have you seen to your job role/ business since using the feature?

“We can do a bit of digging and see who created the order, who booked it into stock and exactly when they did it. It means we are able to look into discrepancies a lot quicker and as a whole, become more efficient when processing invoices.”

Show More

Favourite Features

Hevey Building Supplies

Favourite Feature

Scheduler

What do you Like most about the feature?

“The ability to have scheduled tasks run and have data sent to me automatically, so that daily/weekly/monthly tasks don’t need any thought at all, the data is just there.”

What benefits have you seen to your job role/ business since using the feature?

“A huge amount of time saved, as well as fewer mistakes as tasks are run the same every time.”

Show More

Favourite Features

Leacy MG Limited

Favourite Feature

Listings

What do you Like most about the feature?

“The ability to report on data live with fairly complicated data queries allowing users to see information collated and filtered exactly how they need it without having to run reports all the time.”

What benefits have you seen to your job role/ business since using the feature?

“We have listings which highlight parts that are being sold below specific margins allowing us to make sure we are making the required profits.
Other listings allow management to see at a glance that our best selling parts are never out of stock.
Others allow us to see at a glance what value of orders we have picked or being picked for particular customers who like to build up their shipments to certain values.
Others allow us to see at a glance what kits need to be built to put into stock based on past sales and available components allowing us to prioritise kit building time.”

Show More

Favourite Features

Peter Hogarth & Sons Ltd

Favourite Feature

Website Stock Maintenance

What do you Like most about the feature?

“It is so easy to add new products into website stock maintenance to be automatically updated live onto our website. You can create a “family tree” of product categories to sort your products neatly and add filenames for additional product information such as Youtube video code, pdf’s for Safety Data Sheets, Technical Information Sheets, etc.”

What benefits have you seen to your job role/ business since using the feature?

“We now have over 13,000 products on our online ordering website which has helped seen sales grow and promoted product awareness amongst our customers. Often customers are unaware of our full product offering so this tool has been invaluable to promote our one-stop-shop service, making ordering easy for them and reducing order input time into Merlin for our sales staff.”

Show More

Favourite Features

IG Group

Favourite Feature

Profile Editor

What do you Like most about the feature?

“The fact that you can customise a user’s Merlin for their needs. Each department can in effect have their own version of Merlin. The needs of the purchasing team is different to the sales team which is in turn different to the accounts team.”

What benefits have you seen to your job role/ business since using the feature?

“By restricting data to what each team needs they can focus on what we want them to focus on and they work more efficiently as a result.”

Show More

Favourite Features

SCP Building Products

Favourite Feature

POD Scanning Module

What do you Like most about the feature?

“I think the POD Imaging Module is the best, We have a large number of POD’s every day and this saves so much time.”

What benefits have you seen to your job role/ business since using the feature?

“This has saves hours of time because we used to manually enter them all into files.”

Favourite Features

Fred Balls (Fastenings & Couplings) Limited

Favourite Feature

Merlin CRM & Routing

What do you Like most about the feature?

“I like having all the information in 1 place and not having to hassle the office. The routing is also making life easier.”

What benefits have you seen to your job role/ business since using the feature?

“Having the CRM on the tablet makes visiting customers so much easier, no more ringing the office to find out simple things. Having the ability to place orders while in the presence of the customer also is a massive time saver.
The routing has saved the company money by not having to produce loads of delivery notes, also good for the environment. My drivers find this module so easy to use too.
I love it.”

Show More

Testimonial

Video

DW Nye

Play Video

Let's work together.

Enter your details and we'll be in touch to discuss your project.

t: +44 (0)1246 457 150 e: info@merlinbusinesssoftware.com
CTA Banner Form