Over the years we’ve worked hard to bring the best possible service and new tools to our customers – by doing so we’ve entered into three partnerships that we believe do just that…
Favourite Features
Document Manager
“This year we started using the Document Manager module, in a bid to minimise the filing of Purchase Invoices and Delivery Notes and make them more accessible to staff across both branches. It has been a huge success for us as a company and couldn’t be any easier to use either! Within minutes of being scanned in, the documents are all listed against the relevant orders in Merlin for anyone to view.”
“Not only has this enabled staff at both branches to look back on historical delivery notes/invoices from suppliers instantly within Merlin, we have also been able to use it to scan and store picking lists too. And when it was audit week, our accountants could easily access a bunch of random documents without us or them searching in the filing room for hours!”
Testimonial
Suggested Purchase Orders
“The speed this loads is brilliant much faster than previously used software from another manufacturer. Easy to use with very good and useful information listed.”
“Saves such a lot of time than having a manual system. Allows you to assess stock replenishment is required due to sales history.”
Drop Files Here
“The ability to attach (Drop Files Here) emails or any documents to Sales Order.”
“Original documents from customers can be attached and viewed against an order anytime, saving time to look for them. And we no longer print the original documents which saves us on paper cost and more importantly the environment.”
Replace Stock Part
“It is a good feature as you can change the stock part and keep stock history.”
“It has saved myself a lot of time as some supplier change there product codes and the items do not change”
Scheduler
“The ability to have scheduled tasks run and have data sent to me automatically, so that daily/weekly/monthly tasks don’t need any thought at all, the data is just there.”
“A huge amount of time saved, as well as fewer mistakes as tasks are run the same every time.”
Listings
“The ability to report on data live with fairly complicated data queries allowing users to see information collated and filtered exactly how they need it without having to run reports all the time.”
“We have listings which highlight parts that are being sold below specific margins allowing us to make sure we are making the required profits. Other listings allow management to see at a glance that our best selling parts are never out of stock. Others allow us to see at a glance what value of orders we have picked or being picked for particular customers who like to build up their shipments to certain values. Others allow us to see at a glance what kits need to be built to put into stock based on past sales and available components allowing us to prioritise kit building time.”
Website Stock Maintenance
“It is so easy to add new products into website stock maintenance to be automatically updated live onto our website. You can create a “family tree” of product categories to sort your products neatly and add filenames for additional product information such as Youtube video code, pdf’s for Safety Data Sheets, Technical Information Sheets, etc.”
“We now have over 13,000 products on our online ordering website which has helped seen sales grow and promoted product awareness amongst our customers. Often customers are unaware of our full product offering so this tool has been invaluable to promote our one-stop-shop service, making ordering easy for them and reducing order input time into Merlin for our sales staff.”
Profile Editor
“The fact that you can customise a user’s Merlin for their needs. Each department can in effect have their own version of Merlin. The needs of the purchasing team is different to the sales team which is in turn different to the accounts team.”
“By restricting data to what each team needs they can focus on what we want them to focus on and they work more efficiently as a result.”
POD Scanning Module
“I think the POD Imaging Module is the best, We have a large number of POD’s every day and this saves so much time.”
“This has saves hours of time because we used to manually enter them all into files.”
Video
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