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Sales Order Processing

Maximise every sales opportunity with Merlin.  Create sales orders and quotations quickly and easily at the trade counter, sales office and via the web.  There’s even an app for the mobile sales team.

Cross-selling with Merlin couldn’t be easier with linked item suggestions.  When adding lines to an order Merlin will prompt you to cross-sell by suggesting suitable items to promote.

Don’t lose a sale due to out of stock products.  Let Merlin offer a list of alternative products when an item is marked as out of stock or discontinued.  Merlin even manages and promotes your special offers too.

Get the right information at the right time with intelligent, in-built functions.  Ensure your sales operators have all the relevant information  they need when processing orders.  Merlin displays the customer’s purchase history, so you can see what they have previously purchased and at what price.  With Merlin’s Cherry-Pick function you can duplicate previous orders in their entirety very quickly.  You can cherry pick and load items from previous orders or search your customer’s entire purchase history for a specific product.

Need to negotiate pricing at the point of sale, whilst remaining in control of the margins? Merlin’s haggle function lets you see exactly what is happening with the margins on products as you negotiate pricing.  Once you have agreed on a price, you can even save it as the customer’s special price for use on future orders.

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