Here you can find Merlin’s Software reviews and Testimonials from various customers. Over the years we’ve worked hard to bring the best possible service and new tools to our customers – by doing so we’ve entered into three partnerships that we believe do just that…
“The ability to report on data live with fairly complicated data queries allowing users to see information collated and filtered exactly how they need it without having to run reports all the time.”
“We have listings which highlight parts that are being sold below specific margins allowing us to make sure we are making the required profits.
Other listings allow management to see at a glance that our best selling parts are never out of stock.
Others allow us to see at a glance what value of orders we have picked or being picked for particular customers who like to build up their shipments to certain values.
Others allow us to see at a glance what kits need to be built to put into stock based on past sales and available components allowing us to prioritise kit building time.”
Website Stock Maintenance
“It is so easy to add new products into website stock maintenance to be automatically updated live onto our website. You can create a “family tree” of product categories to sort your products neatly and add filenames for additional product information such as Youtube video code, pdf’s for Safety Data Sheets, Technical Information Sheets, etc.”
“We now have over 13,000 products on our online ordering website which has helped seen sales grow and promoted product awareness amongst our customers. Often customers are unaware of our full product offering so this tool has been invaluable to promote our one-stop-shop service, making ordering easy for them and reducing order input time into Merlin for our sales staff.”
“The fact that you can customise a user’s Merlin for their needs. Each department can in effect have their own version of Merlin. The needs of the purchasing team is different to the sales team which is in turn different to the accounts team.”
“By restricting data to what each team needs they can focus on what we want them to focus on and they work more efficiently as a result.”
POD Scanning Module
“I think the POD Imaging Module is the best, We have a large number of POD’s every day and this saves so much time.”
“This has saves hours of time because we used to manually enter them all into files.”
Software Updates & Group Rebates due to being a member of IADA & Troy
“We have smaller working/buying teams for certain products, so several companies have to feedback group rebates.”
“Without this we would be using Excel spreadsheets.”
Stock Maintenance Flxibility
“Allows us to sell and stock various complex parts.”
Reporting Suite (Listings, Crystal Reports & Scheduler combined)
“Intuitive and seamless integration, easy to work with and manipulate data. Scheduler allows updates to remote staff without Merlin access via e-mailed reports.”
“Constantly updated Field Sales Reps without having to log onto Merlin, e-mailed hourly snapshot of sales figures to re-focus Sales Office.Listings allow full visibility to all departments linking sales and purchasing to maximise efficiency.ODBC to Excel live-updating spreadsheets and in-depth analysis quickly and easily.”
Overview of Merlin Developments
“I find it diificult to keep up with changes during the normal working week.”
“It has raised awareness of the system capability.”
“The speed and ease that Merlin integrates with the carrier software with no re-keying of consignment information has sped up the process immensely, time savings are immediately noticeable.”
“A much more streamlined process and full carrier tracking within Merlin which can then be shared with customers as and when required, again another great enhancement. Keep them coming.”
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