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Plumbing & Heating Supplies

With access to all the information that customers in the Heating and Plumbing Supplies industry require, Merlin ensures that you never miss a sales opportunity.  With immediate access to this information, you can respond quickly and easily to customer enquiries either over the phone or in person.

Never miss a sales opportunity with Merlin, with the ability to manage multi sales channels with reactive and proactive tele-sales, and the ability to manage e-commerce orders and field sales.  As well as sales opportunities, Merlin also offers enhanced stock controls with barcoding for quick and easy booking in and out.

  • Comprehensive Customer History
  • Barcoding as Standard
  • Customer Special Pricing
  • Repeat / Scheduled Orders
  • Special Offers – by date range
  • Linked Item Suggestions (Link Selling)
  • Quantity Break Suggestions (Up Selling)
  • Alternative Product Suggestions
  • Gap Selling Suggestions
  • Remote Sales Opportunities

Merlin works with you to help grow your business by streamlining your business processes saving you time and Money.

Product Features.

Fast, Reliable, Scalable

Easy to Use, Fast Trade Counter Solutions

Multi Company / Multi Depot / Multi Currency

Core Product Database

Alternative Units of Issue

Family Aggregate Discounts

Quick Cash Sales

Multiple Bar Codes per Product

Multiple Customer Product Codes

Trade & Retail

Manage Repeat Orders

Buying Group & Customer Loyalty Scheme Management

Quotations & Estimates

Barcoding for easy booking in, out and stock taking

Orders, Picking Lists & Delivery Notes

Rebate Management (Manufacturers and Suppliers)

Management Dashboard

Stock Control

Remote Access

Document Managing (including POD Imaging)

EDI integration

Supplier Management – Including price planning

Purchasing control

Comprehensive Management Reports

Business Alerts to screen & e-mail

Configurable Data Listings

Fax & Email

SQL Database

ODBC compliant

VAT, Duty, Intrastat Reporting

Product Management.

Copper and Plastic Pipes

Fittings

Boilers, Flues, Timers

Bathrooms & Showers

Kitchens

Radiators

Tiles & Adhesives

Sanitaryware

Tapes & Washes

Tools

Hot Water Cylinders

Pumps

Drainage

Ventilation

Towel Rails

Bathroom Accessories

Underfloor Heating

Let's work together.

Enter your details and we'll be in touch to discuss your project.

t: +44 (0)1246 457 150 e: info@merlinbusinesssoftware.com
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