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Testimonials.

Over the years we’ve worked hard to bring the best possible service and new tools to our customers – by doing so we’ve entered into three partnerships that we believe do just that…

Favourite Features

Testimonial

Instock Ltd

Favourite Feature

Carrier Integration

What do you Like most about the feature?

“The speed and ease that Merlin integrates with the carrier software with no re-keying of consignment information has sped up the process immensely, time savings are immediately noticeable.”

What benefits have you seen to your job role/ business since using the feature?

“A much more streamlined process and full carrier tracking within Merlin which can then be shared with customers as and when required, again another great enhancement. Keep them coming.”

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Favourite Features

Testimonial

Kirby Builders Merchants

Favourite Feature

Sales History Statistics

What do you Like most about the feature?

“the reasons being its helps no end when deciding how much stock of any given product we should be keeping based on past histories at certain times of the year”

What benefits have you seen to your job role/ business since using the feature?

“we now have over 10 years history.”

Favourite Features

Testimonial

Dumfries Timber Company

Favourite Feature

Importing

What do you Like most about the feature?

“I find the importing feature to be very straightforward to use and extremely user friendly. Linking columns between the table and the .csv file is simple and easy to use, and even includes a “autolink” feature if your column names match exactly.
Furthermore, the ability to save and load a configuration allows you to test that an import will work properly in training before it even touches live data. This prevents massive mistakes from being made, keeping your precious data safe!”

What benefits have you seen to your job role/ business since using the feature?

“All in all, importing in Merlin is a tremendous improvement over what we experienced in our previous system. Back then, the interface was not intuitive and it crashed if you pressed one wrong button. In comparison, the Merlin import feature is fast, straightforward, and highly effective. I couldn’t imagine trying to update the costs of thousands of products by hand. Merlin does all the heavy lifting for you.”

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Favourite Features

Testimonial

Island Ales Ltd

Favourite Feature

Stock Take – Take A Snapshot

What do you Like most about the feature?

“On our previous system I used to have to wait until we’d finished and processed the stock take before being able to take on any more stock, with the snapshot feature I can still carry on taking on stock whilst the warehouse gets on with the stock take. As I also input the stock count this allows me time to do it when it’s quieter in the office.”

What benefits have you seen to your job role/ business since using the feature?

“No backlog in purchase order processing means the system can always shows current stock figures and staff don’t need to keep asking me if certain stock has arrived yet.”

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Favourite Features

Testimonial

IG Group

Favourite Feature

Merlin Scheduler

What do you Like most about the feature?

“The Merlin scheduler saves us countless hours per month. We have over 330 tasks in our Merlin Scheduler ranging from invoices, daily updates to Crystal reports. As we run automatic reports for both staff and customers it is like having another member of staff issuing all of this information 24/7 and they don’t want paying!”

What benefits have you seen to your job role/ business since using the feature?

“It frees up my time to look at those tasks which require a human being and not have to work on those menial tasks of running a report and sending it to one or more people.”

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Favourite Features

Testimonial

Ashgrove Trading

Favourite Feature

Dashboard

What do you Like most about the feature?

“With the helpful assistance of Merlin personnel, I have recently been able to set up two new dashboards which track both sales and margin by the minute. Obviously, individual companies need to decide how much information they feel happy to display without compromising their confidentiality policies but it is the motivation that comes from information being presented so colourfully, so up-to-the-minute and so visual that really helps drive our sales.”

What benefits have you seen to your job role/ business since using the feature?

“As a financial manager, the team are constantly looking to me to let them know where we are at any given point in time in terms of both sales and profit. This is so easy to access once set up that I feel I can answer much more confidently without the need for time-consuming analysis and checking. Obviously, it is vital to record the information in the sales orders accurately but we drum into our customer services personnel just how beneficial this is so thank you Merlin!”

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Favourite Features

Testimonial

RGS Group

Favourite Feature

Stock Take Snapshot

What do you Like most about the feature?

“This is a great feature that allows stock takes to be taken at anytime, with the ability for it to be narrowed down to certain product lines, bin locations or even by supplier.
Input sheets can be printed off directly from the system with making it a very simple easy process.”

What benefits have you seen to your job role/ business since using the feature?

“This has meant we can keep on to of our stock control, by doing stock takes (which everyone hates) in a more manageable amounts, more often. Areas can be focused on where problems have risen very easily, resulting in problems been quickly solved.”

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Favourite Features

Testimonial

Richard Williams (Deganwy) Ltd

Favourite Feature

Listings

What do you Like most about the feature?

“the ability to tailor and tweak tabs to get information at a glance quickly without needing to type SQL statements etc.”

What benefits have you seen to your job role/ business since using the feature?

“setup the tabs to give quick info to identify stock/sales in need of checking and pass them onto the relevant parties quickly and efficiently, so makes those tasks that much quicker.”

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Favourite Features

Testimonial

ITC Ltd

Favourite Feature

GRN Reversal

What do you Like most about the feature?

“The ability (at user level) to quickly and simply reverse one of the most frequently used routines on the system is indispensable.”

What benefits have you seen to your job role/ business since using the feature?

“This has saved us a lot of time and frustration re-entering purchase orders booked in accidentally, also being able to have the purchase order outstanding on the original PO number preserves some of our traceability.  It is also very useful when testing new features or training where you require an outstanding PO with specific items on at specific quantities and don’t want to keep re-entering.”

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John Taylor Fasteners

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