Over the years we’ve worked hard to bring the best possible service and new tools to our customers – by doing so we’ve entered into three partnerships that we believe do just that…
Testimonial
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Favourite Features
Software Updates & Group Rebates due to being a member of IADA & Troy
“We have smaller working/buying teams for certain products, so several companies have to feedback group rebates.”
“Without this we would be using Excel spreadsheets.”
Stock Maintenance Flxibility
“Allows us to sell and stock various complex parts.”
Order Review
“Sales Order Review is an essential part of ensuring consistent and fair pricing. The feature is streamlined, detail-rich, and easy to use.”
“In our previous system, this was managed with literal pen and paper and manual inputs. The fact that order review brings it all on screen is a massive time and labour save.”
Reporting Suite (Listings, Crystal Reports & Scheduler combined)
“Intuitive and seamless integration, easy to work with and manipulate data. Scheduler allows updates to remote staff without Merlin access via e-mailed reports.”
“Constantly updated Field Sales Reps without having to log onto Merlin, e-mailed hourly snapshot of sales figures to re-focus Sales Office.Listings allow full visibility to all departments linking sales and purchasing to maximise efficiency.ODBC to Excel live-updating spreadsheets and in-depth analysis quickly and easily.”
Routing
“When handling 100’s of customers, buying 1000’s of different products, logistics is key to success. The functions of picking, consolidation, delivery note printing and weight analysis are all so easy to use they have made the process as stress-less as possible.”
“The ability to analyse and manage logistics in a professional manner. We are moving/distributing more products than ever before. Financial savings have been evident as the ability to integrate weights/routes/mapping all contribute to a better operation. Well done Merlin!”
Overview of Merlin Developments
“I find it diificult to keep up with changes during the normal working week.”
“It has raised awareness of the system capability.”
Carrier Integration
“The speed and ease that Merlin integrates with the carrier software with no re-keying of consignment information has sped up the process immensely, time savings are immediately noticeable.”
“A much more streamlined process and full carrier tracking within Merlin which can then be shared with customers as and when required, again another great enhancement. Keep them coming.”
Sales History Statistics
“the reasons being its helps no end when deciding how much stock of any given product we should be keeping based on past histories at certain times of the year”
“we now have over 10 years history.”
Importing
“I find the importing feature to be very straightforward to use and extremely user friendly. Linking columns between the table and the .csv file is simple and easy to use, and even includes a “autolink” feature if your column names match exactly. Furthermore, the ability to save and load a configuration allows you to test that an import will work properly in training before it even touches live data. This prevents massive mistakes from being made, keeping your precious data safe!”
“All in all, importing in Merlin is a tremendous improvement over what we experienced in our previous system. Back then, the interface was not intuitive and it crashed if you pressed one wrong button. In comparison, the Merlin import feature is fast, straightforward, and highly effective. I couldn’t imagine trying to update the costs of thousands of products by hand. Merlin does all the heavy lifting for you.”
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