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Fasteners & Fixings

Merlin has been developed to optimise the business processes for Fasteners & Fixings industries, providing you with all the tools you need for business success.  From standard core modules that include Sales Order Processing, Stock Control, Invoicing, Sales, and Financials, to the Trade Counter solutions, we want to make sure your business grows, and we’ll grow with you.

Merlin is designed to help your business grow and succeed.  We don’t want you to miss any sales opportunities, from Trade Counter sales to field sales (through your external sales team), Merlin also enables e-commerce orders whilst providing all the tools for a successful tele-sales team, whether that’s from reactive sales (from incoming calls) or pro-active sales (from outgoing calls).

  • Comprehensive Customer History
  • Barcoding as Standard
  • Customer Special Pricing
  • Repeat / Scheduled Orders
  • Special Offers – by date range
  • Linked Item Suggestions (Link Selling)
  • Quantity Break Suggestions (Up Selling)
  • Alternative Product Suggestions
  • Gap Selling Suggestions
  • Remote Sales Opportunities

Product Features.

Fast, Reliable, Scalable

Easy to Use, Fast Trade Counter Solutions

Multi Company / Multi Depot / Multi Currency

Manage Repeat Orders

Buying Group & Customer Loyalty Scheme Management

Quotations & Estimates

Barcoding for easy booking in, out and stock taking

Orders, Picking Lists & Delivery Notes

Rebate Management (Manufacturers and Suppliers)

Management Dashboard

Stock Control

Remote Access

Document Managing (including POD Imaging)

EDI integration

Supplier Management – Including price planning

Purchasing control

Comprehensive Management Reports

Quotation & Pipeline Management

Business Alerts to screen & e-mail

Configurable Data Listings

Fax & Email

SQL Database

ODBC compliant

VAT, Duty, Intrastat Reporting

Product Management.




Drill Bits




Construction Fasteners

General Hardware

Re-Working & Sub-Contract Pressing


Engineers Supplies

Cleaning Products



Tool Accessories


Let's work together.

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t: +44 (0)1246 457 150 e: [email protected]