Show results for
  • Merlin
  • Software
  • Industry
  • Engineering
  • News
  • Events
  • Vacancies

FR Scott Limited

21st September 2020



Royal Mail Click & Drop Website Integration


“We recently put in the new Royal Mail Click & Drop website integration Module and it`s working fantastically well. Not only are we finding an elimination of errors from re-keying etc and significant time savings to go with this, but we have also had a reduction in costs.

On speaking to our Warehouse Manager, he estimates the integration has saved the Warehouse staff 1 hour per day. His words were “it is so so so so so much easier!“.

We’ve also been able to improve our customer service as the integration automatically attaches a consignment number to the relevant order, which has enabled our Sales guys to promptly tell customers where/when their order will be delivered.

This cost reduction has come from them now not having to use the franking machine, which we had to “top up” with a card payment every so often. We now get invoiced from Royal Mail and can claim the VAT back (something we couldn`t do previously) – we estimate this module will save us over £3,000 per year (not including the savings made in staff time).  This saving will inevitably increase as our e-commerce business grow…basically, the more orders we do, the more savings we make.”

20 October, 2022

3CX Integration with Merlin

Read More

10 October, 2022

Wedding Celebrations at Merlin

Read More

14 September, 2022

Company Notice – Monday 19th September 2022

Read More

Let's work together.

Enter your details and we'll be in touch to discuss your project.

t: +44 (0)1246 457 150 e: [email protected]