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Help Desk Management

Manage your Customer Services and Support offering with the Merlin Help Desk Management Module.  Log, handle, reassign, track and report...
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EDI for NMBS

Developed for NMBS members, the NMBS EDI feature is a proven Merlin module that removes the error-prone process of posting...
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e-channel Console

Merlin enables seamless integration into online sales through popular platforms, such as Amazon, eBay or Shopify, either directly or via...
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Document Management Software

Keep track of all your documents with Merlin’s Document Management Software you can store documents against the relevant order.  The...
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Electronic Proof of Delivery Software

Merlin offers a comprehensive Electronic Proof of Delivery Software solution to capturing the customer’s signature on a delivery note or...
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Delivery Van Routing Software

Plan your deliveries before an order is picked with the Merlin Delivery Van Routing software module.  Developed to remove the...
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EDI Integration Software

Merlin offers EDI Integration Software ( Electronic Data Integration Software) to allow seamless trading between customers and suppliers.  With the...
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Merlin Pay Credit Card Integration

In an ever demanding world the ability to process payments quickly is vital.  Therefore, Merlin Chip and Pin Software offers...
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Customer Relationship Management (CRM)

Working with the Contact Management Module, for an enhanced CRM offering, the Customer Relationship Management (CRM) module works throughout the...
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Website Integration Tools – E-Commerce

Merlin’s web applications allow you to make the most of the opportunities of trading online, whether you’re already doing so...
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